ChairMaster | Exercise Chair

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Warranty

CHAIRMASTER LIMITED WARRANTY

We want you to be completely satisfied with the ChairMaster. Cascade Health and Fitness warrants that all parts of the ChairMaster are free of defects in material and workmanship. Cascade Health and Fitness will repair or replace defective parts or equipment in accordance to the terms listed below.

Warranty coverage begins from the date of original purchase and is for the original purchaser.

  • FRAME - 10 YEARS
  • CYCLING/RESISTANCE UNIT - 5 YEARS
  • WEARABLES – pedals, pedal straps, seat cushion, seat back cushion, strength bands - 1 YEAR

Exclusions:

  1. Batteries.
  2. Normal wear and tear.
  3. Any damage, failure or loss caused by improper assembly and installation.
  4. Any damage done to the seat fabric or seat back failure due to abuse or misuse.
  5. Any damage, failure or loss caused by accident, neglect, abuse, improper maintenance or failure to follow instructions or warnings in this Owner’s Manual.
  6. Use of the product in a manner for which it was not designed.

Note: This Limited Warranty applies only to the cost of repair or replacement parts, normal ground shipping charges, providing service is provided within the warranty period and by an authorized Cascade Health and Fitness service agent.

Warranty Limitations:

Cascade Health and Fitness neither makes assumes nor authorizes any representative or other person to make or assume for us, any other warranty whatsoever, whether express or implied, in connection with the sale, service, or shipment of our products. We reserve the right to make changes and improvements in our products without incurring any obligation to similarly alter products previously purchased. In order to maintain your product warranty and to ensure the safe and efficient operation of your product, only authorized replacement parts can be used. This warranty is void if parts other than those provided by Cascade Health and Fitness are used.

THIS LIMITED WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, AND IN LIEU OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF CASCADE HEALTH AND FITNESS. CASCADE HEALTH AND FITNESS SHALL IN NO EVENT BE LIABLE BY VIRTUE OF THIS LIMITED WARRANTY FOR INCIDENTAL OR CONSEQUENTIAL LOSSES, DAMAGES OR EXPENSES IN CONNECTION WITH EXERCISE PRODUCTS.

Any implied warranty is limited in duration to the time period covered by this Limited Warranty. Some states do not permit the exclusion or limitation of implied warranties of incidental or consequential damages, so the preceding limitations and exclusions may not apply to you.

ChairMaster Warranty Claims:

To submit a warranty claim, Cascade Health and Fitness requires a proof-of-purchase and the serial number of the equipment in question. Cascade Health and Fitness will have the option of either repair or replacement at no charge for any defective product. Delivery of the product to and from the authorized Cascade Health and Fitness dealer is the sole responsibility of the purchaser.

Warranty service may be obtained by contacting the authorized Cascade Health and Fitness dealer from whom you purchased the product, or by contacting Cascade Health and Fitness between the hours of 8:00 a.m. – 5:00 p.m. M–F, Pacific Time. 

Cascade Health and Fitness
Attn: Customer Service
17280 Woodinville-Redmond Rd NE - Suite 800
Woodinville, WA 98072 USA

Telephone: Toll Free 855.402.4062 or (+1) 425.402.4062
Fax: (+1) 425.402.4063

E-mail:

www.ChairMaster.com